• Managed the complete recruitment cycle, including job postings, onboarding and offboarding processes, screening candidates, conducting interviews, confidential documentation, and scheduling meetings to ensure smooth transitions and timely completion of tasks.
• Developed and updated Standard Operating Procedures, coordinated scheduling and calendar management, including follow-up meetings to ensure all tasks were organized and completed on time.
• Assisted with document filing and record-keeping, maintaining a high level of confidentiality and ensuring the accuracy of digital and physical files.

• Led focus groups sessions and engaged in qualitative and quantitative data analysis using statistical software (NVivo, Excel) for research projects, ensuring accuracy in report preparation and presentation.

• Managed and trained a diverse team of 60 volunteers, enhancing teamwork and operational efficiency while preparing 100+ packages weekly
• Collaborated with stakeholders and cross-functional teams to streamline inventory management processes to ensure resources were aligned with customer demands and organizational goals.
• Implemented a target social media strategy that increased engagement by 400% in three months, enhancing community outreach and visibility for events and initiatives.
• Updated and maintained internal databases, ensuring accurate record-keeping and data integrity across various systems, while providing valuable analytics to external organization partners.